Overview

Thank You For Shopping  at Ati kollectionz. We kindly request that you carefully review our policy details regarding returns, cancellations, and refunds.

No Exchange Policy  / Replacement are available only if there is any damage. Unboxing Video is Must For Any Claim.

Cancellation Policy:

Once an order has been placed, it cannot be cancelled for any reason.

Return Policy:

    • If you have received a damaged product or received different product than what you ordered.

    • Report us within 24 hours through email or WhatsApp with the images/video of damaged or wrong product delivered.

    • Upon authorization of returns, we will offer you an exchange.

    • Returns should be sent through reputed courier services, Returns should be sent with original packing and cost should be borne by the buyer.

    • We do not offer refunds once a product is purchased. We will replace it only if there is damage in transit or wrong product delivered.

    • Damaged Product – once we confirmed as damaged, please send back product to our address by courier within 48 hours.

Note:
In case of damage please provide proper unboxing 360 Degree View from opening to till item check otherwise, we regret to inform you that your damage claim will not be accepted.

  • 100% Refund will be given, if product is not available, or we find any defect during dispatch or in case of no delivery service at your place.
  • Mode of refunds –UPI Payment– within 3 working days.
  • For any other questions or clarifications, please reach out to us on WhatsApp: +919742386533, we are glad to help you.