Thank You For Shopping at Ati kollectionz. We kindly request that you review our policy details regarding returns, cancellations, and refunds.
No Exchange Policy / Replacement areavailable only if there is any damage. Unboxing Video is Must For Any Claim.
Cancellation Policy:
Once an order has been placed, it cannot be cancelled for any reason.
Return Policy:
- If you have received a damaged product or received different product than what you ordered.
- Report us within 24 hours through email or WhatsApp with the images/video of damaged or wrong product delivered.
- Upon authorization of returns, we will offer you an exchange.
- Returns should be sent through reputed courier services, Returns should be sent with original packing and cost should be borne by the buyer.
- We do not offer refunds once a product is purchased. We will replace it only if there is damage in transit or wrong product delivered.
Note:
In case of damage please provide proper unboxing 360 Degree View from opening to till item check otherwise, we regret to inform you that your damage claim will not be accepted.
- 100% Refund will be given, if product is not available, or we find any defect during dispatch or in case of no delivery service at your place.
- Mode of refunds –UPI Payment– within 3 working days.
- For any other questions or clarifications, please reach out to us on WhatsApp: +919742386533, we are glad to help you.
- Damaged Product – once we confirmed as damaged, please send back product to our address by courier within 48 hours.
